Shipping Policy

Last updated: 23/04/2026

1. Overview

This Shipping Policy explains how RC BodyGuard, a brand of Jules Sturgess Automotive Ltd, (“we,” “our,” or “us”) handles order processing, shipping, and delivery.

2. Order Processing

We aim to process orders within [1–3] business days
Should you order require more than 3 days processing you will be informed of the expected shipping date.
Availability of specific kit is shown on its respective listing details on the website shop.
Orders are not processed on weekends or public holidays
You will receive a confirmation email once your order has been dispatched

3. Shipping Rates and Delivery Times

United Kingdom

Estimated delivery time: [2–5 business days]
Shipping cost: the set price noted out checkout

International Shipping

Estimated delivery time: [5–15 business days]
Shipping costs are confirmed at checkout depending on region

Delivery times are estimates and not guaranteed. We reserve the right to change these details. Delivery times may be affected by factors beyond our control.

4. Customs, Duties, and Taxes

For international orders:

You may be required to pay customs duties, taxes, or import fees
These charges are the responsibility of the customer
We are not responsible for delays caused by customs
Full details of carrier will be given.

5. Tracking

Where available, tracking details will be provided once your order has been dispatched.

6. Delays

We are not responsible for delays caused by:

Postal carriers
Customs processing
Incorrect shipping information provided by the customer

7. Incorrect Addresses

It is your responsibility to ensure your shipping address is correct.

If an order is returned due to an incorrect address:

Additional shipping charges may apply for redelivery

8. Lost or Damaged Items

If your order is lost or arrives damaged:

Contact us within 7 days of delivery
We may request photos or supporting information

We will work with the shipping provider to resolve the issue and may offer a replacement or refund where appropriate.

9. Contact Us

If you have any questions about shipping, please contact:

RC BodyGuard
info@rcbodyguard.co.uk
01223 851554